Effective Date: July 15, 2025
OVERVIEW
This agreement governs your use of KANDE Furniture’s website and physical retail locations. The site is operated by KANDE Corporate Housing LLC, DBA KANDE Furniture. Throughout the site and within our stores, the terms “KANDE”, “we”, “us”, and “our” refer to KANDE Furniture.
KANDE Furniture offers this website, and provides furniture and services in-store, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or entering any KANDE Furniture location and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refunds and Returns Policy listed below, and on a separate page: Go to Refunds & Returns Policy
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refunds and Returns Policy below or on this separate page: [LINK TO REFUND POLICY]
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “AS IS” and “AS AVAILABLE” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall KANDE, our parent, subsidiaries, directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Kande Furniture and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – REFUNDS AND RETURNS POLICY
- All sales made by KANDE Furniture are final.
- No refunds, returns, exchanges, or cancellations will be accepted under any circumstances.
- All products are sold ‘AS IS’ with no warranties, guarantees, or promises of any kind, including any assumption that the item is in good working condition or suitable for a specific purpose.
- KANDE Furniture is not responsible for any damage, defect, or condition once the item leaves the premises.
SECTION 21 – PICK UP POLICY
- For in-store pick up, and if you are not picking up immediately, a designated pick up time will be coordinated. At that time, you must bring a copy of your receipt and your ID to our warehouse for your items to be released.
- When your item arrives at our warehouse, we will notify you via the contact information provided at checkout (email, phone, or both). It is the customer’s responsibility to ensure contact information is accurate and up to date.
- Customers have 30 calendar days from the date of notification to pick up their item during normal warehouse hours.
- KANDE Furniture does not provide long-term storage, and we are unable to hold merchandise beyond this period.
- If an item is not picked up within 30 days, it will be considered abandoned. At that point, KANDE Furniture reserves the right to donate, resell, or dispose of the item at our sole discretion without any refund, credit, or further obligation to the customer.
- KANDE Furniture will make a reasonable effort to notify you before taking any abandonment action. This includes:
- Making you aware of this policy by having you initial and sign this policy (in person), or provide digital confirmation our website(s),
- A notification when your item is ready for pick up,
- A final notification prior to us taking abandonment action.
- It is the customer’s responsibility to ensure timely pickup or to make approved delivery arrangements within the 30-day window.
- KANDE Furniture is not responsible for failed notifications due to inaccurate or outdated contact information.
SECTION 22 – SHIPPING POLICY
KANDE Furniture has some products listed on our website that ship directly to your home, while most are only available for in-store pick up. It is not possible to combine pick up/and delivery methods at this time, so it is important to review your cart and purchase options before confirming your order.
All orders are final. Therefore, it is the customer’s responsibility to review all measurements and dimensions before placing an order.
We do not offer delivery for products that are in-store pick up only. All items must be taken in the customer’s designated vehicle for transfer. Please note, certain products will need to be assembled upon their arrival.
For in-store pick up, a designated pick up time will be coordinated once your product has been received in our warehouse. At that time, please bring a copy of your receipt and your ID to our warehouse for your items to be released. We’re open Monday through Friday 8am-4:30pm.
Our address is:
203 Parkway View Dr., Pittsburgh, PA 15205
For questions regarding your in-store pick up, please call 412-815-2633 or email us at info@kandefurniture.com
Due to the nature of our shipping and pick up operations, processing and delivery times vary. Please review the specific guidelines below:
For Items Shipped To Your Home:
All items are inspected and shipped by our third-party supplier, Ashley Furniture. All orders will have a tracking number provided once it is received from our distribution center for easy package tracking.
Please note, certain products will need to be assembled upon their arrival. All orders are final. Therefore, it is the customer’s responsibility to review all measurements and dimensions before placing an order.
All orders placed by 3pm Eastern Standard Time will be processed the same business day.
SECTION 23 – IN-STORE VIEWING AND PICK UP LIABILITY WAIVER
In order to provide steep discounts on our products, KANDE Furniture operates strictly on a carry-out basis. Customers who have purchased an in-store pick up item, and/or who choose to enter our warehouse or office locations do so at their own risk and are solely responsible for handling, lifting, loading, and transporting their purchases.
By entering any of KANDE’s physical premises and/or electing to pick up any item, the customer acknowledges and agrees to the following terms:
- The customer releases and holds harmless KANDE Furniture, including its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, from any and all liability, claims, damages, or injuries that may occur during the viewing and/or pickup process, whether on or off the premises.
- The customer assumes full responsibility for viewing, securing, lifting, loading, and transporting all items.
- The customer understands that KANDE Furniture staff may not be available to assist with moving, lifting, or loading items.
- The customer understands that handling and transporting furniture involves inherent risks of physical injury and property damage, and voluntarily assumes all such risks.
- By proceeding with self-pickup, the customer confirms they are physically capable and have the necessary assistance, vehicle, and equipment to handle the items safely.
- KANDE Furniture is not responsible for any damage to the customer’s vehicle, surrounding property, or merchandise resulting from self-loading or transportation.
- This liability waiver extends to any person(s) that the customer has brought to assist with furniture pick up.
- Title and responsibility for all merchandise transfers to the customer at the time of pickup.
- No representative, employee, or agent of KANDE Furniture is authorized to modify or waive any portion of this waiver, verbally or in writing.
IMPORTANT: Customers picking up furniture are strongly encouraged to bring appropriate help, vehicles, and equipment to safely view and/or move furniture items. If a customer is unwilling or unable to accept these risks and responsibilities, delivery services are available for an additional fee.
SECTION 24 – ARBITRATION AGREEMENT & WAIVER OF LAWSUIT
By using our website, visiting our physical locations, or purchasing products or services from KANDE Furniture, you agree that:
- Any dispute, claim, or controversy arising out of or relating to these Terms, your purchase, or your use of our products or services shall be resolved exclusively by final and binding arbitration, and not in court.
- You waive any right to sue in court or to participate in a class action lawsuit or jury trial. This applies to KANDE Furniture, as well as its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees.
- Arbitration will be conducted under the rules of the American Arbitration Association (AAA) in Allegheny County, Pennsylvania.
- Each party is responsible for their own legal fees unless otherwise provided by law.
- This clause shall survive termination of any relationship between you and KANDE Furniture.
You understand and agree that by accepting these terms, you are giving up your right to a trial in a court of law and that arbitration is the exclusive means of resolving any disputes.
SECTION 25 – ACKNOWLEDGEMENT
The customer acknowledges that they have read and understood these Terms. Customer agrees that by continuing to use our website, making any purchases, and/or visiting our physical locations that these Terms are binding and enforceable whether or not the customer signs any separate document and applies to all purchases, visits (online or in-store), and pickup activity.
SECTION 26 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@kandefurniture.com.
Our contact information is posted below:
Kande Furniture
203 Parkway View Drive, Pittsburgh, PA 15205
877-271-5111
